If you need help, we have a list of frequently asked questions and answers. We strive to give you the best service possible. Click a question below to view the answer.

We have full monitoring and reporting facilities available on this web site. When you sign up with our service, all of the temperature readings from the sensors that you install at your location are available here on this web site for your use. You may view, download, print, or delete your temperature history in our database.

We accept Visa, MasterCard, American Express credit and debit cards as well as PayPal for your convenience. Because this is a temperature monitoring service, you will be billed at the beginning of each month for your use of the service during the month. This billing will be automatically authorized on the first day of the month.

Yes, you can! After placing your order you will receive an order confirmation via email. Each order starts production 24 hours after your order is placed. Within 72 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Please visit our Returns & Exchanges page for more information.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can be expected within 10 business days.

Because our temperature monitoring and reporting service accumulates and reports your location's temperatures, you must have an account on our web site as this is how you will have access to your reporting and alerts.

This benefits you by giving you :

 -- Full access to all of your temperature recordings history

 -- The ability to set and receive alerts if the temperature goes too high or too low

 -- Alerts if your power has gone down, or if your location is experiencing technical difficultis